Returns

 

Dear Customers, 

Subject to the European Parliament and Council Directive regulating Consumers rights, the Customer has fourteen (14) clear days after reception of the Goods in which to exercise his right of withdrawal without giving a reason therefor or incurring a penalty. Within twenty-eight (28) days (as fourteen (14) days add on to the fourteen (14) days withdrawal delay), the Customer can return the delivered Goods in their original packaging, complete with tags and any related accessories or instruction booklets, together with the filled out return slip.

Please send your return to the following address:

Soumati (Myriam Achour)

15B Cadogan Terrace

E95EG London

United Kingdom

Phone. 0044(0)7 835 218 846

The cost of returning the goods shall be paid by the Customer. A refund (excluding the return delivery charges) will be issued to the means of payment used for the purchase, within fourteen (14) days following the customer request or, if later, following the delivery of your return parcel in our warehouse or upon receipt of its delivery proof.

Damaged articles, not in the same condition as when sent originally as well as worn and washed items, will not be reimbursed.

For any claim, please contact us by email at : soumati.studio@gmail.com

Or by phone. 0044(0)7 835 218 846